Know what is on the shelf and order what is missing.

Yes, once you connect a mailbox for supplier answers, Ekeko reads the mails that arrive there, and the PDFs you drop on an order. AI compares the lines with the order and you accept or change each difference. For a supplier you trust, answers inside your tolerance are accepted automatically, except for lines bought for a customer. Reading uses AI credits.

Yes, you set an article to be tracked by lot or by serial number. Lots carry an expiry date, and you can follow a serial number from the delivery to the customer's equipment. A serial number can be blocked, so the unit stays on the shelf but cannot go out.

In the warehouse app you book extra goods as surplus, or receive another article as a replacement for an ordered line. Goods that go back to the supplier are recorded as a purchase return with a reason, and the stock goes down. The credit note still comes from the supplier, and the supplier invoice is checked against what was received minus what went back.

Yes, a request for quotation sends the same lines to several suppliers by email. You enter the prices that come back, compare them line by line and award each line to the supplier you choose. Ekeko then makes a draft purchase order per winning supplier.