Service contracts that get renewed, serviced and billed.

Only contracts you set to renew automatically are renewed, by a nightly run, unless the customer's cancellation was registered in time. Every contract that ends soon shows up on the list to renew, 60 days ahead by default. Ekeko does not send the customer a renewal or cancellation letter.

No, you enter the new index value yourself and Ekeko shows the new fee of every contract that follows that index. You untick what should not move and apply the rest. Only cost indices are offered, such as an Agoria wage index or a materials index. The consumer price index is not one of them.

The visit past the included number is billed instead of covered by the contract. A contract can include visits and hours per period and say whether labour, materials and travel are covered. Unused hours can carry over to the next period if you switch that on.

Yes, one day at a time. Ekeko proposes a drive order for a technician's day, shows what it saves, and you apply it or leave it. It measures from the depot, the technician's home or the first job, and pinned jobs stay in place. Jobs without a known address go last.

Yes, you import contracts, customers and machines from an Excel or CSV file, with suggested column mapping and a dry run that lists the problems per row before anything is saved. A contract row carries the customer, machine, service level, start and end date. Billing terms for up to 2000 contracts can then be set in one go.