Do I need a programmer to automate things?

No, you build an automation by dragging blocks together, or you write in one sentence what should happen and Ekeko builds the flow and checks it. There are blocks for your data, tasks, communication, conditions and calculations, and you decide when it goes live.

What can start an automation?

Something that happens in Ekeko can start it, such as a signed quote or a new customer, and so can an incoming email, a submitted form, a moment in time or a call from another system. You pick the trigger when you build the automation.

Can the AI do something in my workflow itself?

Yes, a workflow can contain an AI step or an AI agent that carries out a task you describe, and its answer flows on to the next block. The run history shows the task, the steps the agent took and its answer, so you can see how it reached a result.

What if I want to change the logic later?

You change it yourself in the builder, by moving or adding blocks. Test the change on real records before you set the flow live again, and use the run history to check what happened in earlier runs. A workflow you no longer use can be archived and brought back later.

Can I test a flow first?

Yes, you run a test on real records from your own data and read what every step did before you set the flow live. In a test run nothing is saved or sent, although AI steps call the model for real and use credits.

Workflows

Tell Ekeko the routine once, and it runs every time.

Someone has to remember the welcome mail, the reminder and the follow-up task. Describe the routine in a sentence or build it from blocks, test it on real data, then publish it.

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TriggerNieuwe klant toegevoegdEr gebeurt iets in het systeem

Stuur een welkomstmailActie

Maak een taak voor je teamActie

In short

Workflows in Ekeko let Belgian SMEs automate routines without a programmer. You describe a routine in one sentence or build it from blocks such as a wait, an email, a task or an approval. You test it on real data, publish it, and Ekeko then runs it every time.

What's all in there?

Your routine goes live when you say so. Before that, you see it work on real data.

Start from a sentence

Say what should happen, then adjust the flow Ekeko builds.

Automating a routine does not need a developer. Type what should happen, for example a reminder three days after a quote goes unanswered, and Ekeko builds and checks the flow. You drag blocks to adjust it, and nothing runs for real until you publish it.

TriggerNieuwe klant toegevoegdEr gebeurt iets in het systeem

Stuur een welkomstmailActie

Maak een taak voor je teamActie

Ready-made blocks

Each step of a follow-up is a block you can drop in.

Chain a wait, a check, an email and a task and you have a quote follow-up. Other blocks create records, ask for approval or let AI pull fields out of a text. An agent block can read and change records, with only the tools you allow.

TriggerWanneer er iets gebeurtStart van je flow

GegevensRecords lezen en bijwerken

Taken en activiteitenPlannen en opvolgen

CommunicatieMails en berichten

Condities en berekeningenAls dit, doe dan dat

AI en agentsAI voert zelf een stap uit

Test first, then go live

You see what a flow does before a customer ever receives anything.

Pick a record and run a test. Emails are simulated and changes are rolled back, so no customer notices. AI steps do call the model for real, which uses credits. Once the flow is live, the run history shows every run, step by step.

TestrunFlow gestartHandmatig getest

Klantgegevens opgehaaldGelukt

Bevestigingsmail verstuurdGelukt

Taak aangemaaktGelukt

Wacht op goedkeuringWachtend

A worked example

A signed quote starts the follow-up on its own.

When a customer signs a quote, its status becomes accepted and a flow can take over. It creates a work order for the customer, gives a team member the first task and sends the customer a confirmation from your own mailbox. You choose which steps run.

TriggerOfferte getekendKlant tekent digitaal

Werkbon aangemaaktVoor deze klant

Eerste taak toegewezenAan het juiste teamlid

Bevestiging verstuurdVanuit je eigen mailbox

FAQ

Frequently asked questions

Ready to see a routine run itself?

In the demo we describe a routine of yours to Ekeko and test the flow it builds.

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